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Vonage Settlement

submitted on January 20, 2011 by midget in "Member's Lounge"
https://www.settlementvonage.com//Default.aspx

If you subscribed for Vonage services in the United States on or before January 3, 2011 you may be entitled to benefits from a class action settlement

CATEGORY 1 – ONE MONTH FREE CLAIMS: Class Members who were not able to receive a full free promotional month of service: Class Members whose promotional one or two free month(s) of service began on the date their accounts were administratively opened, and not the date full service was available for use (for reasons including, but not limited to, delays associated with the porting of an existing telephone number and the shipping and receipt of equipment) shall be eligible to receive $10.00 (subject to possible pro rata reduction) with submission of an eligible claim.

CATEGORY 2 – MONEY BACK GUARANTEE CLAIMS: Class Members who were not able to receive full service during the money back guarantee period: Those Class Members who cancelled their subscription between thirty-one (31) and forty (40) days after signing up with Vonage (or between sixty-one (61) and seventy (70) days for Class Members who signed-up between August 15, 2007 and February 3, 2008), who were charged and paid a monthly service fee or equipment charges, and who did not receive a refund or credit from Vonage for such fees or charges shall be eligible to receive payment for such fees and charges (refund not to exceed $25.00 for the monthly service fee and $80.00 for equipment charges, subject to possible pro rata reduction) with submission of an eligible claim. Class Members making such a claim under this benefit shall provide the date of cancellation and the amount and type of charges paid by them that were not otherwise refunded or credited by Vonage.

CATEGORY 3 – DISCONNECTION FEE CLAIMS:Class Members who were charged disconnection, termination or cancellation fees: Class Members who were charged and paid any termination, cancellation, or disconnection fees for cancelling Vonage service and did not receive a refund or credit from Vonage for such fees shall be eligible to receive payment for those fees (refund not to exceed $40.00, subject to possible pro rata reduction) with submission of an eligible claim. Class Members making such claims shall provide the date of cancellation and the amount of termination, cancellation or disconnection charges paid by them that were not otherwise refunded or credited by Vonage.

CATEGORY 4 – POST-CANCELLATION SERVICE FEE CLAIMS:Class Members who were charged monthly service fees after cancellation: Those Class Members who requested cancellation of their subscription with Vonage, but were thereafter charged and paid regular monthly service fees for services they did not use after their cancellation request, that were not otherwise refunded or credited by Vonage, shall be eligible to receive payment for such service fees (refund not to exceed $50.00, subject to possible pro rata reduction). To be eligible, Class Members must submit an eligible claim and a sworn declaration of (1) the attempted cancellation and (2) that Vonage’s services were not used thereafter. The sworn declaration shall provide the details of the efforts of cancellation, including the date(s) and method(s) of cancellation. A Class Member will be deemed ineligible for this benefit if records show that he or she continued to use Vonage’s service after the date he or she sought to cancel service.
        

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  Comments
  • 97606
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 20, 2011
    [reply] 2 0
    If you have internet, try Magic Jack or Skype. Big Grin
      97617
    • midget
      professor
      5 3 2
      10 6 2
      Posted by midget on January 20, 2011
      [reply] 3 0
      my son uses skype to talk to people while playing games online. I just use the regular landline Red Face
  • 97622
    onkarkulkarni
    professor
    9 4 4
    11 8 2
    Posted by onkarkulkarni on January 20, 2011
    [reply] 3 0
    I am using vonage without any problems so far. The best part is calling 60 international countries at no additional cost and paying the atleast half the price of a regular landline. The call quality and reception is excellent! I have tried skype but not magic jack though I have heard good reviews ab it.
  • 97697
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 20, 2011
    [reply] 2 0
    I did buy the magic jack with the first yrs @ $9.95 per month and the kit was $59.95, and honestly I haven't even taken it out of the package! I better hurry up.
  • 97738
    orangearrows
    professor
    2 3
    7 1 1
    Posted by orangearrows on January 20, 2011
    [reply] 1 0
    good one

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