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Uhaul ripping off customers

submitted on September 6, 2011 by orangearrows in "Stores / Merchants"
I got dinged with extra fees when I rented from them once but this is all new to me

If you've ever thought U-Haul's ads touting rates as low as $19.95/day plus mileage sounded too good to be true, you may be right. In fact, for some screwed-over customers, their final bill could end up being much, much, much larger than originally expected.

The Boston Globe has the story of a man who says he'd gone online and reserved a U-Haul truck for 24 hours. He also says he confirmed the reservation twice by phone. But when he arrived at the U-Haul depot, he was suddenly told that he'd only be able to have the truck for 12 hours — and that he'd be charged $50 for every 30 minutes he held onto the truck beyond those 12 hours.

Read more here >


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