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T-Mobile Users: Class Action Lawsuit

submitted on August 18, 2009 by llocomotive in "Stores / Merchants"
T-Mobile Cell Phone Locking Settlement
LEGAL NOTICE
IF YOU PURCHASED A CELLPHONE FROM T-MOBILE, A CLASS ACTION SETTLEMENT MAY AFFECT YOUR RIGHTS.
A proposed settlement is pending in two lawsuits relating to software "locks" that prevent T-Mobile cellphone handsets from operating with other compatible wireless telephone carriers' services. The lawsuits are Nguyen v. T-Mobile USA, Inc., No. JCCP 4332, pending in Alameda County Superior Court, and Hellman v. T-Mobile USA, Inc., No. 04-CA-005061 AN, pending in Palm Beach County Circuit Court.

ARE YOU AFFECTED?
You are a class member if you purchased a cellphone handset from T-Mobile from January 1, 2000 to August 1, 2009.

WHAT IS THIS CASE ABOUT?
The lawsuits claim that T-Mobile's sale of handsets that have been programmed not to operate with other compatible wireless telephone carriers' services is improper and that this restriction has not been properly disclosed to customers. T-Mobile denies any wrongdoing, but has agreed to settle to avoid the cost and expense of further litigation. The Courts have not made a decision in these cases.

WHAT DOES THE SETTLEMENT PROVIDE?
T-Mobile agrees to give to eligible current and former customers, upon request and where available, codes that unlock T-Mobile handsets. Unlock codes will be provided to eligible postpaid customers who are in good standing and have a minimum of 40 days of active service with T-Mobile, and to eligible prepaid customers who are in good standing and who have a minimum of 60 days of active service with T-Mobile and either have a prepaid account balance of at least $10, or have refilled their prepaid account in the last 30 days. Customers may request one unlock code per line of service every 90 days.
        

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  • 35605
    YanBz
    admin
    Posted by YanBz on August 18, 2009 [reply] 0 0
    I have previously unlocked my phone (years ago). Just need to call t-Mobile after you are 90 days in the service and they give you the code. They explain everything on their 'Answers' page:

    SIM Unlock Requests:

    T-Mobile customers must meet the following eligibility requirements before contacting Customer Service to request your SIM Unlock code.

    The following restrictions apply to all account types:

    * T-Mobile can provide SIM Unlock Codes only for handsets sold by T-Mobile USA, with the exception of Danger Sidekick devices. T-Mobile can obtain SIM Unlock Codes for companies acquired by t-Mobile USA (VoiceStream, Aerial, Omnipoint, SOL, Digiph, PCS One, and Powertel).
    * SIM Unlock Codes will only be provided after your account has been active for 90 days. Only one unlock code may be provided per customer every 90 days.
    * No SIM Unlock Codes will be provided within the 14-Day Buyer's Remorse period. Customers who purchase phones in CA California or via Amazon.com are granted a 30-Day Buyer's Remorse Period.
    * SIM Unlock Codes are not always available from the Manufacturer. However, T-Mobile will make a dedicated effort to obtain the SIM Unlock code. Note: Other restrictions may apply depending on account type.



    http://search.t-mobile.com/inq.....box=unlock

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