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Sprint : Word finally gets out in the open about Sprint screwing people

submitted on September 30, 2011 by orangearrows in "Stores / Merchants"
Sprint raises fee, but won't free users from two-year contracts

Getting out of cell phone jail is among the more vexing problems for electronics consumers. In most cases, a new handset means a new two-year commitment -- and that, in turn, can mean missing out on the latest gadget, like the new iPhone, or putting up with inferior service while riding out a contract.
For years, however, savvy users have known about the occasional “get out of jail free” card that sometimes appears like manna from gadget Heaven -- the "material change in contract.” If a cell service provider changes the terms of the two-year agreement, consumers have the right to escape their contracts and achieve cell phone free agency. Each time a firm has made such a change -- such as when Sprint raised its administrative fee to 99 cents per line in 2008 -- users have leapt at the chance to jump ship without a dreaded early-termination fee (ETF).


Read more here > http://redtape.msnbc.msn.com/_.....eview=true

and here > http://www.gottabemobile.com/2.....-contract/
        

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  • 126964
    mooncow728
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    Posted by mooncow728 on October 2, 2011
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    I had Sprint for my 2 year contract and hated the service. I don't have a single nice thing to say about them. The problem I have here is people whining about $0.50. They aren't whining because of the price, they are just trying to screw the system. When you sign a contract you are getting an expensive phone for either a lower price or even free. That's why you sign that contract. If you don't want to be locked into a 2 year contract then don't sign one but plan on forking over a bunch more money for a phone. Companies have to make money somewhere or they will go bankrupt. I do hate the idea of having to pay such a ridiculous ETF but that's what comes with a cheap phone. Rather then looking for some silly loophole down the road people should think before they sign.
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    • orangearrows
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      Posted by orangearrows on October 3, 2011
      [reply] 1 0
      yeah , but any change in the contract ( material change) entitles you to leave. Also I don't think companies should take their customers for granted. This is exaclty what;s happening in this case. They don't care. I am going to leave sprint this week and jump back in with a new Galaxy S2.
  • 127179
    orangearrows
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    Posted by orangearrows on October 5, 2011 [reply] 0 0
    KS AG says they received a lot of complaints about the new material changes with Sprint. I filed a complaint too. If you want to file it - click here > http://www.ksag.org/page/file-a-complaint

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