I was recently shopping at PersonalizationMall and left a cart with an item in it. I got an email from them the next day that offered a 20% off discount code if I just come back to complete my purchase. Here is my comment about it on a deal:
Consumerist just wrote about a similar experience from a reader who was shopping at Verizon Wireless for a new smartphone and was offered a $30 discount at the spot after he/she closed the browser without completing the order.
It appears online retailers have become more and more sophisticated and even though these retention offers are driven by software and algorithms, they look increasingly more like what you would see in-store (especially when you buy something like a bed mattress or a car).
Have you ever had a store rep knock on your virtual door with an email that gave you a second chance at the item you considered buying? Were they able to convince you with the sales pitch? What other tricks do you know that can bring you extra savings when shopping online?