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Netflix free trial - need advice

submitted on June 8, 2010 by midget in "Stores / Merchants"
I just got a thing in the mail for a free month trial from netflix. I've never sent for movies through the mail and have a few questions from those of you that have or have had this service if any of you could please take a moment or two to tell me your experiences with them to help me better decide if this is really something I want or need.

It says after my free trial the plans start at $4.99. How many movies do you get to checkout a week/month under this plan?

How long do you have to return a movie?

What happens if a movie gets lost in the mail either by them or me?

Do they send the movies with tracking? If they do, and when I return the movies and send it with tracking am i still liable if a 3rd party loses it?

When you want to cancel is cancellation fast and easy without a fight?

It says on my paper that there are no late fees ever so when do they decide that someone has kept a movie and charges it to their credit card?

These are all the questions I can think of right now. If anyone knows anything else about this service that I haven't asked please enlighten me.

Thanks.
        

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  • 65331
    WhattaDealBlog
    professor
    1
    1
    Posted by WhattaDealBlog on June 8, 2010
    [reply] 5 0
    How much do the plans cost?

    Unlimited Plans

    $8.99 a month
    1 DVD out at-a-time
    (Exchange each DVD as often as you want)
    plus Instantly watch online on your PC or Mac or right on your TV via an Internet connected Netflix ready device. Instantly watch as often as you want, anytime you want.

    $13.99 a month
    2 DVDs out at-a-time
    (Exchange each DVD as often as you want)
    plus Instantly watch online on your PC or Mac or right on your TV via an Internet connected Netflix ready device. Instantly watch as often as you want, anytime you want.

    $16.99 a month
    3 DVDs out at-a-time
    (Exchange each DVD as often as you want)
    plus Instantly watch online on your PC or Mac or right on your TV via an Internet connected Netflix ready device. Instantly watch as often as you want, anytime you want.

    Limited Plan

    $4.99 a month
    1 DVD out at-a-time
    (Limit 2 per month)
    plus Instantly watch up to 2 hours of movies & TV episodes online on your PC or Mac.
  • 65333
    WhattaDealBlog
    professor
    1
    1
    Posted by WhattaDealBlog on June 8, 2010
    [reply] 3 0
    You can return the movies whenever you want... REALLY! They were pretty good about lost discs when I used them (6 years ago or so) Just notified them and then they removed it from my "out discs".

    You can keep a disc forever as long as you still have a plan with them. It would just count as one of your dvds you can have out at a time. It would only charge you for keeping it if you didn't return it and canceled your service.

    I had no issues canceling mine. Did it all online within 2 minutes. I get some emails wanting me back from time to time but that's about it.
  • 65334
    midget
    professor
    5 3 2
    10 6 2
    Posted by midget on June 8, 2010
    [reply] 2 0
    That seems pretty pricey and not a lot of movies out at a time. Especially the $4.99 plan.

    Seems you get a better deal just getting them from places like redbox.

    You also mention watching movies on your pc with a netflix device. Is this device free or an additional cost?
  • 65336
    deathbynosleep
    teacher
    7 1 1
    Posted by deathbynosleep on June 8, 2010
    [reply] 3 0
    They send e-mail's as to when they are shipping, and when you should receive a movie. If you do not get it by that date, you can leave feedback through the site, and they will ship another asap.

    If you cancel it is instant. If your join date is lets say the 20th, make sure you cancel the 19th...or will end up paying for another month.

    Watching online is included in any of the unlimited plans. I used to hook my laptop up to the tv and watch. Using the Wii now to stream them. With the instant and getting 1 movie at a time I watch about 8-10 movies a month. Well worth the 8.99.

    The downside of netflix is they do not get new releases on the release date. Their is also usually a long wait for any new popular movie. This is where redbox comes in handy...especially if you have a free code.
  • 65340
    mooncow728
    professor
    1 1
    12 6 1
    Posted by mooncow728 on June 8, 2010
    [reply] 3 0
    You can also put a temporary stop on your account so that they won't charge you or send any movies for a set period of time. So if you go on vacation or just can't afford it or whatever your reasoning, you don't have to pay.

    Sometimes you get a damaged disc that won't play (has happened twice in about 2.5 years) and you just let them know online and they ship a new one asap.

    The online streaming is really nice. The Xbox 360, PS3, and Wii are all compatible devices if you don't want to use your PC. The Xbox 360 requires you to have a gold live membership and the PS3 and Wii both require a free disc they send in the mail upon request.

    It's all rather simple and nice to have. I've been enjoying the fact that they have entire seasons of Dora, Diego, and Blue's Clues so I don't have to go out and buy all those dumb movies only to have my kids change their mind tomorrow.

    Keep in mind though that they did make a deal with a few movie companies that they can not send out new releases until 28 days after the release.

    I have the $8.99 plan and I get normal between 10-15 discs in the mail per month and unlimited streaming. I normally watch the movie when I get it and mail it back the next day. Hope this all helps!
  • 65342
    midget
    professor
    5 3 2
    10 6 2
    Posted by midget on June 8, 2010
    [reply] 2 0
    I don't understand all this streaming stuff. I'm really quite computer illiterate Big Grin

    So with this deal I can watch unlimited movies on my puter?. I only need a cd from them to do this with a gaming system?

    Say i order a video from them tomorrow - when will I receive it? trying to figure out turnaround times.....

    I'm thinking to maximize the amount most of you pay (8.99) you'd basically have to watch the movies you receive as soon as you get them, return them the very next day and as soon as you know they rec'd your movie back order the new one. right?
  • 65344
    YanBz
    admin
    Posted by YanBz on June 8, 2010
    [reply] 3 0
    So with this deal I can watch unlimited movies on my puter?


    Streaming is the only way I use Netflix lately. Mailing disks requires planning and takes too long to my taste. I guess I am not that organized as far as entertainment is concerned. Sad
      65349
    • midget
      professor
      5 3 2
      10 6 2
      Posted by midget on June 8, 2010
      [reply] 1 0
      I'm kind of like you in this Yan. It takes me forever to mail something. So the unlimited streaming thing would probably be the only real incentive to go forth with this.

      Since this would be on my puter (i don't have an xbox360 or ps3 - just a PS2)

      My monitor isn't very large. Is there a way to hook something up from my puter to the tv so I can watch these movies on a larger screen?
    • 65376
    • YanBz
      admin
      Posted by YanBz on June 9, 2010
      [reply] 2 0
      You need to have a proper input on your TV to be able to hook it to your computer. Is it an HDTV or the older type (CRT)? Look at the back and see what inputs it has... You should be looking for HDMI (for HDTV only) or VGA (both HDTV and CRT TV's have them)
    • 65377
    • midget
      professor
      5 3 2
      10 6 2
      Posted by midget on June 9, 2010
      [reply] 1 0
      I think the inputs on my tv are VGA. It has all the inputs to plug in a game system, DVD/vhs player. The tv was purchased before tv's were converted to HDTV so i assume this is a CRT model.
  • 65350
    tammy987
    professor
    5 1 1
    Posted by tammy987 on June 8, 2010
    [reply] 4 0
    Streaming is thebest part of Netflix. They have movies and TV shows (tons of them) that you can watch anytime you decide to watch. Good way to catch up on any shows you missed or watch old movies. If you don't have Starz on cable or satellite, Netflix carries all their movies. I have the 8.99 a month plan with one movie at a time. I usually only get 4 -5 movies a month 'cause I keep forgetting to send them back. You create a list in your account and they'll send one at a time. You usually can't tell what you're getting until they send an e-mail. Hope this helps. Big Grin
  • 65351
    webbyone2010
    professor
    1
    Posted by webbyone2010 on June 8, 2010
    [reply] 2 0
    Netflix will charge if you have too many lost discs in a short span of time. I've had a few never reach me, though I have never had a problem returning them.
    Redbox is better for newer movies since the wait through Netflix can be long in certain markets.
  • 65361
    reallyrob
    expert
    4 1 1
    Posted by reallyrob on June 9, 2010
    [reply] 5 0
    I have been with Netflix since the beginning and I have never had a problem. I am still on the 4 DVD's at a time plan and I actually have a DVD that I have had for over 2 years! LOL I will send it back one of these days. I actually watch more movies with Netflix on my PC...it is just so easy to stream them to my computer. I also have a Roku box and my Blu Ray players also stream Netflix to my TV's. I still feel like Netflix is a great value for me. I have also considered getting rid of my cable and just dropping it down to antenna service. I use my Netflix subscription and also my Roku box more than I watch cable TV.
  • 66677
    stunn68
    learner
    Posted by stunn68 on June 16, 2010
    [reply] 3 0
    Absolutely love Netflix. Takes about a day either way for a movie to reach me or for me to send it back. You can watch movies instantly on your computer or any of the newer gaming systems like PS3,Xbox360 or Wii or you can buy the Roku box to hook up to your tv. They have quite a large selection of instant watch movies also.

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