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mommy25
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Need Help with coupon printing

submitted on January 26, 2011 by mommy25 in "Member's Lounge"
Hi all i'm hoping someone here at Buxr can help me out. I am no longer able to print coupons from bricks, and coupons.com. This has been going on for 2 days now. I have tried reinstalling the program, yet it eill not download (even though it says it was successful). I have tried troubleshooting, not working, turned off popup blocker, still not working. I can't figure this out. Any one have any ideas what might be the problem? Thanks in advance.
     

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  • 99555
    YanBz
    admin
    Posted by YanBz on January 26, 2011
    [reply] 2 0
    What happens when you go to a coupon page? Do you see the page that says "your coupon is printing"?
  • 99568
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    It asks for my zip code, i enter it, it shows it's printing, then nothing.
  • 99573
    Avatar_g
    teacher
    Posted by sareece on January 26, 2011
    [reply] 3 0
    Just a thought, but maybe its your printer, not the website. I have had some devices, like my camera a few days ago, get messed up for no apparent reason and I have to reinstall them to make them work right.
  • 99595
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 26, 2011
    [reply] 3 0
    Do you have JAVA installed? Alot of coupons require that, its a free download and you can run a test to see if its on your computer, just GOOGLE it in. Hope that helps!
  • 99625
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    I did a check, and i do have the latest java. HMMM. This is a new computer ,and printer too. I just can't figure it out. But thanks.
  • 99627
    YanBz
    admin
    Posted by YanBz on January 26, 2011
    [reply] 2 0
    If you didn't have Java installed then you wouldn't see it say "printing".

    I'll join sareece in the assumption that the most likely culprit is your printer, or the printer driver.

    Are you able to print from other programs (like Potepad or Word Pad)? Try printing something and see it it works OK
  • 99631
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    Yes it prints target coupons. Bricks coupons will say it's printing then doesn;t. Coupons.com says i need to install the program first. As i said it isn't downloading, even though it is saying it is.
  • 99634
    YanBz
    admin
    Posted by YanBz on January 26, 2011
    [reply] 2 0
    Well, the only other suggestion I have is try uninstalling the coupon printer and Java, and then re-installing it back.
  • 99642
    Happy88
    learner
    Posted by Happy88 on January 26, 2011
    [reply] 3 0
    Just a thought.
    This coupon printer only works on Internet explorer.
    Try using IE and it will works.
    Good luck
  • 99655
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    This is the page i come to when i try to print.
    http://bricks.coupons.com/Prin.....=&tc=&lp=1
      99658
    • Avatar_w
      teacher
      Posted by sareece on January 26, 2011
      [reply] 3 0
      When I enter my zip code, it goes to the printer screen.
    • 99699
    • psplove
      professor
      3 1 6
      11 9 2
      Posted by psplove on January 26, 2011
      [reply] 2 0
      You have to set your new printer as defeult printer. Confused
  • 99659
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    Yeah it goes to the printer screen...yet it won't print. UGH! That's a skinny cow coupon. Darn!! Confused
  • 99710
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    I have done it all...uninstall and reinstall. Printer is set at default. still it's not reading the coupons.com app as installed. IDK.
  • 99737
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 26, 2011
    [reply] 2 0
    How about unplugging the printer and let your plug & play find new hardward?
  • 99739
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 26, 2011
    [reply] 2 0
    And don't forget to make sure default printer is NOT OFFLINE, that happens to be all the time.
  • 99763
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 26, 2011
    [reply] 2 0
    Well my printer is working fine othr than the coupons.com. I just tried it again, and they said they can't install it, and offered to mail my coupons, but it was there 2 days ago.
  • 99797
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 26, 2011
    [reply] 2 0
    Oh well, better luck next time mommy!
  • 99861
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 27, 2011
    [reply] 2 0
    THAN YOU ALL ANY WAY. Big Grin
  • 99862
    mommy25
    professor
    1 4
    8 7 2
    Posted by mommy25 on January 27, 2011
    [reply] 4 0
    OMG it works. IDK what i did...went into the application, hit a few buttons...tada skinny cow coupon printed. YAY!!!
      99868
    • CouponNut
      deity
      23 14 8
      12 10 2
      Posted by CouponNut on January 27, 2011
      [reply] 1 0
      Glad to hear!
  • 100090
    DebsFreebies
    professor
    2
    10 5 1
    Posted by DebsFreebies on January 27, 2011 [reply] 0 0
    I can't print from coupons.com anymore, either. It tells me to install the app, which I do (and have 11 times) and then...nothing. I can print other coupons, just not theirs. I even tried deleting it from the registry. No luck.

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