Hot or Not?
ModCloth - New Return Policy
Here's What's Changed: Now, our U.S. customers have 3 options when returning:
•Refund: Receive a refund back to your original payment method, minus a $5.99 shipping fee when you use our return label. Or, choose from 2 other alternatives:
•Exchange: Love it, but need a different size, color, or pattern? Exchanges are always free by simply using our return label.
•Store Credit + $5 Bonus: We're sorry your order didn't work out, so let us make things right. Receive a ModCloth store credit for the amount of your return, get FREE shipping when you use our return label, PLUS receive a BONUS $5 credit you can use toward something else you love.
We travel all around the globe to find unique styles we hope you'll love, but we know that finding just the right fit for you can sometimes be tough. That's why we offer easy returns and exchanges. If you're not 100% dazzled by your order—whatever the reason—send it back, and we'll take care of the rest.
Their old policy was free returns & exchanges - period.
This Poll is Closed
1. If you shop at ModCloth, would their new return policy make you stop or limit your shopping with them?
Total: 1 votes