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Michaels Stores in Chicago Area May Have Been Victim of PIN Pad Tampering

submitted on May 7, 2011 by HouTex in "Stores / Merchants"
This is an alert sent out today regarding credit and debit cards that were recently used at Michaels stores in the Chicago area, as a precautionary measure to warn their customers. I applaud the company for their quick action to notify customers as soon as possible.

Dear Michaels Customer:

Michaels has just learned that it may have been a victim of PIN pad tampering in the Chicago area and that customer credit and debit card information may have been compromised.

In the event that this is a more widespread issue, we are taking the precautionary measure of alerting all of our customers so that they may protect themselves. We recommend immediately contacting your bank and/or credit card company to check for and report any unauthorized charges, as well as seek their advice on how to protect your account in the event that your information has been taken. Additional information is available on the Federal Trade Commission website at

We sincerely regret any inconvenience this may have caused you, and we want you to know that we are working with law enforcement authorities in every way we can to help in the investigation. As always, we thank you for being a Michaels customer.

Thank you.


John B. Menzer
CEO, Michaels Stores

  • 114127
    Posted by marie on May 11, 2011 [reply] 0 0
    This is strange but I do not live in the Chicago area and my debit card was wiped out also (just informed) and the last two times I used my card one of the transactions was at Michaels Store in Oceanside, NY
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    Posted by pablos17 on May 11, 2011 [reply] 0 0
    This makes me really paranoid to use my debit card anywhere these days. Months ago Aldi's pin pad were compromised and data thieves were collecting cardholder info for months. Luckily my bank cancelled our card before any fraudulent activity could occur. Needless to say, we only use cash at Aldi now.

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