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YanBz
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List of user credentials leaked, Diapers.com resets my password

submitted on November 10, 2013 by YanBz in "Member's Lounge"
Just received an email from Diapers.com stating that they discovered a list of user credentials that was leaked online in an incident not related to Diapers.com. After they found that my email is in the list they decided as a precautionary measure to reset my Diapers.com account password. Here is the full text of the email:

Hello Yan,

This is an important message from Diapers.com

At Diapers.com we take your security and privacy very seriously. As part of our routine monitoring, we discovered a list of email address and password sets posted online. While the list was not Diapers.com-related, we know that many customers reuse their passwords on several websites. We believe your email address and password set was on that list. So we have taken the precaution of resetting your Diapers.com password. We apologize for any inconvenience this has caused but felt that it was necessary to help protect you and your Diapers account.

To regain access to your Diapers customer account:

1. Go to Diapers.com and click the "Your Account" link at the top of our website.

2. Click the link that says "Forgot your password?"

3. Follow the instructions to set a new password for your account.

Please choose a new password and do not use the same password you used with us previously. We also highly recommend that you chose a password that you are not using on any other sites.

If you have any additional questions or concerns, please feel free to contact our friendly customer care team at 1.800.342.7377 or CustomerCare@Diapers.com. We’re here for you 24 hours a day, 7 days a week.

Sincerely,

CustomerCareTeam
Diapers.com, a Familyhood site
 

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