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YanBz
admin
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Inexpensive telescope for kids

submitted on May 29, 2009 by YanBz in "Products / Gadgets"
Doesn't ship until June so posting here. Prices at $15 plus shipping (mine was $8.85). There is a great deal more details about it at this link:

https://www.galileoscope.org/g.....ifications

Product home page:

https://www.galileoscope.org/gs/products

(Via Discover blog)

     

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  Comments
  • 35142
    YanBz
    admin
    Posted by YanBz on August 13, 2009 [reply] 0 0
    Has anyone else bought the telescope? I ordered mine in May, the credit card was charged on June 1, but I still have not received it
  • 35177
    Leighbra
    learner
    Posted by Leighbra on August 14, 2009 [reply] 0 0
    I didn't buy one, I was going to and going to and going to and now I see that the price went up.

    Hope it gets to you soon Sad
  • 35206
    YanBz
    admin
    Posted by YanBz on August 14, 2009 [reply] 0 0
    I emailed them yesterday and got this auto-reply:

    We have received your e-mail. Because of the overwhelming volume of correspondence, we probably won’t be able to reply personally. Please check our update page at https://www.galileoscope.org/gs/content/update for answers to the most common inquiries. If you don’t find what you need there, please call +1 603-401-8249 and leave a voice-mail message. Thank you!

    Galileoscope, LLC


    I called the number and got a 'voice mail box full' message. I am filing a claim with my credit card
      35269
    • overaged
      apprentice
      1 1 1
      Posted by overaged on August 14, 2009 [reply] 0 0
      that's a wise decision Yan.

      According to when you bought the item and the info Houtex provided, that gives them about 3 months from when they were paid.

      Many cc companies have time limits for filing disputes on items so I would file now.
  • 35238
    HouTex
    admin
    Posted by HouTex on August 14, 2009 [reply] 0 0
    Does your order number fall below 20,000? If not, they may not have shipped it yet. I found this info on the update page. Sure hope you get it!

    Delivery Schedule: All orders numbered below 20,000 have shipped and should have been delivered by now. Higher-numbered orders will ship when our next batch of inventory arrives in late August, with delivery by mid- to late September 2009.
  • 35294
    Leighbra
    learner
    Posted by Leighbra on August 15, 2009 [reply] 0 0
    wow, they really should have emailed everyone that was in the 20,001+ batch telling them what was up.
  • 35322
    YanBz
    admin
    Posted by YanBz on August 15, 2009 [reply] 0 0
    I can't find any correspondence from them in regards to my order so I don't know my order number. The credit card transaction and this last email is all I have
      35323
    • overaged
      apprentice
      1 1 1
      Posted by overaged on August 15, 2009 [reply] 0 0
      they didn't send you any type of order confirmation or anything associated with your purchase?
    • 35330
    • YanBz
      admin
      Posted by YanBz on August 15, 2009 [reply] 0 0
      At least I can't find anything. I knew the shipping would be delayed (they warned in the beginning) so I wasn't much concerned about the confirmation initially. Now, looking at it 3 months later, I feel like they just didn't manage to handle the huge volume and as the result got a mess at their hands.
  • 35331
    overaged
    apprentice
    1 1 1
    Posted by overaged on August 15, 2009 [reply] 0 0
    Yan, i would just file with your cc and be done with it.

    The whole thing doesn't sound good to me. If nothing more, this is really bad store/stock management.

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