Scope (?):  All Topics
10 5 1
Hot or Not?

If someone signs for a FedEx package that isn't their's, who's at fault??

submitted on February 15, 2011 by DebsFreebies in "Member's Lounge"
I need some input, here. I won a prize. My address wasn't confirmed by the shipper before shipment. FedEx delivered to the old address and the manager of the location signed for it, knowing I hadn't lived there in weeks.

Who is at fault? FedEx? The signer (manager)?

  • 104195
    2 1
    12 8 1
    Posted by sandyshore on February 15, 2011 [reply] 0 0
    If something doesn't require your personal signature, Fed Ex isn't responsible. If the shipper didn't have a current address, I guess you could expect that they would verify but might not if it's a contest. I'm guessing the manager should not have signed knowing you don't live there BUT may have thought it was the best thing to do because if Fed Ex doesn't have a signer or an address it will just be returned to sender and you may never see the package. Of course, this is all conjecture from what you've shared.
    • DebsFreebies
      10 5 1
      Posted by DebsFreebies on February 15, 2011 [reply] 0 0
      It just seems as though the person who the package is addressed to should be the only one that could sign for it. If someone else signs, knowing they have no right to do so, shouldn't they be held responsible? Especially if the package is no where to be found? Thanks for your thoughts!
  • 104198
    2 1
    12 8 1
    Posted by sandyshore on February 15, 2011 [reply] 0 0
    Fed Ex has different requirements depending on what the shipper requests. If it didn't require your signature they just need "a signature" from someone other than a child.
  • 104202
    Posted by annieinmpls on February 15, 2011 [reply] 0 0
    Unfortunately, its not Fed Ex's fault if they shipped to the address they had on record, if no sig is required, they use their judgment if it's safe to leave, or in your case the apt mgr signs for it. So, depending on the value of the item, I'd write a very kind letter acknowleding the address error, if no reply go after that person to either give u the pkg,with contents intact, or pay u the value of the contents of the pkg.
  • 104275
    2 3
    7 1 1
    Posted by orangearrows on February 16, 2011 [reply] 0 0
    The signer (manager)
  • 104307
    1 1 2
    11 8 2
    Posted by laaya on February 16, 2011 [reply] 0 0
  • 104313
    Posted by YanBz on February 16, 2011 [reply] 0 0
    I think you have to talk to FedEx. They might have different policies for different types of delivery. Unfortunately I don't know any more than this.
  • 104338
    1 6 2
    11 4 1
    Posted by Solstice on February 16, 2011 [reply] 0 0
    1. The address on the package is given to the shipper by the customer.

    2. The only thing the apartment/living community agent is signing for is the arrival of a package. (i.e. Quantity of packages and nothing more.)

    3. In a typical apartment/living community there are 100's of people and names. You cannot really expect an agent for that community to know every single name and address by memory. Additionally, it would be unreasonable to expect that agent to take the time to go in back to the files and cross reference every package to its corresponding address to ensure said person still lives there.

    Here is what happens in reality...

    1. Shipping company comes to office with "x" number of packages.

    2. Office agent counts the number of packages to ensure "x" are there. (They will not even look at the names and addresses on them.)

    3. Office agent signs for "x" number of packages, with their signature effectively stating that "x" number of packages were delivered. (They might even be the wrong packages.)

    4. Assuming the shipping agent left a note on your door, you will eventually arrive to pick up your package. Its not the shippers' fault or the office agents' if that door no longer belongs to you but once did, and you gave the shipper your old address. (PS: Its not the office agent's fault if no sticker was left for you.)

    5. After a few weeks or even months a person in that office might notice a package has been there a long time. They might call you if they have your most current number still on file, but they don't have to, and its nothing more than an inconvenience for them to call you for your package. What is more likely to happen is that the package will be given back to the shipper as being unclaimed.
  • 104350
    Posted by iggy27 on February 16, 2011 [reply] 0 0
    Did You Get The Prize?

Leave a Comment (members Sign in to comment)


E-Mail (will not be published)

2 x 3 = ?


'Mr Green''Neutral''Twisted''Arrow''Eek''Smile''Confused''Cool''Evil''Big Grin''Idea''Red Face'



Browse by tags