Would you tip if you received bad service? How much?
A woman who a local restaurant manager refused to serve claiming she is a habitually poor tipper told WXII Wednesday she is in the process of consulting an attorney.
Monica Covington was recently banned from the Kanpai Japanese Steak and Seafood House on Stratford Road after manager Michael Lam said servers and chefs refused to serve her because of her less-than-expected tipping history at the establishment.
Covington, who started a boycott petition against the restaurant, said the restaurant slandered her in the WXII report, which has set off a firestorm of opinions surrounding the issue of tipping.
"At this point, I am securing an attorney to address the slander against my name and character," Covington said in a statement to WXII. "I have always left a good tip at Kanpai Restaurant , even when I was given poor and less than honorable service."
Covington said her spat with the restaurant began in 2008 when she was told she would have to pay an 18 percent gratuity to dine.
"Yes, because we can't keep continuing to serve her anymore because the servers and chefs are not willing to serve her," Lam said Tuesday when asked if he refused Covington service.
On Wednesday, Lam said his establishment has never tacked an 18 percent gratuity on to her bill without her knowledge.
So far, 300 people have signed Covington's petition. Supporters of Lam's restaurant have also started an online petition.