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Hackers Steal Walgreens Email List and Attack Consumers

submitted on December 10, 2010 by HouTex in "Member's Lounge"
Here's yet another reason to create a separate email account just for mailing lists and offers, to avoid compromising your regular email account.

The Walgreens email marketing list was stolen and used to send out realistic-looking spam that asked recipients to enter their personal information into a Web page controlled by hackers.

No prescription information or other health information was stolen, the company said — the criminal only managed to pilfer customer e-mail addresses.

But even customers who had opted out of receiving marketing materials via e-mail from Walgreens had their addresses stolen in the heist. That means the firm stores customers' e-mail addresses even after they ask not to participate in e-mail marketing.

From the letter sent to customers by the Walgreens Customer Service Team:
Always be cautious when opening links or attachments from unsolicited third parties. Also know that Walgreens will not send you emails asking for your credit card number, social security number or other personally identifiable information. So if ever asked for this information, you can be confident it is not from Walgreens.

If you have any questions regarding this issue, please contact us at 1-888-980-0963. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.

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    Posted by pablos17 on December 10, 2010
    [reply] 2 0
    Glad I only shop at CVS now. And, yes, it is a good idea to have a separate email account for such a thing. I just love Gmail because of its wonderful filter features. Also, Google Voice has been a pleasure to use for signing up on various things because I can block numbers using the online account.
    • HouTex
      Posted by HouTex on December 10, 2010
      [reply] 1 0
      We've always had issues with Walgreens pricing, particularly on prescription medications. Recently we noticed that most items in certain stores in our area were marked $1 more than in other Walgreens locations. When we asked the manager about it, he responded that the pricing was dictated by the corporate office, and that "shrinkage and the cost of doing business" at his location was higher. I have seen grocery stores do the same thing in certain neighborhoods. I believe they are equating "shrinkage" with shoplifting.
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    Posted by CouponNut on December 10, 2010
    [reply] 2 0
    Agree! Need a junkmail email address only so you can decide what you want to read.
  • 91606
    Posted by YanBz on December 10, 2010
    [reply] 1 0
    I have a friend who works in Walgreens IT department. I wonder what he is going to say about this
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    Posted by tammy987 on December 11, 2010 [reply] 0 0
    Just got a letter from McDonald's, too.
    Dear Valued McDonald's Customer,

    Our records indicate you previously elected to submit information to McDonald's in connection with one of our websites or promotions. We wanted to let you know there is a possibility that the limited information you provided to McDonald's through its websites or promotions was improperly accessed by an unauthorized third party.

    By way of background, McDonald's asked Arc Worldwide, a long-time business partner, to develop and coordinate the distribution of promotional emails. Arc hired an email service provider, a standard business practice, to supervise and manage the email database. That email service provider has advised that its computer systems recently were accessed by an unauthorized third party, and that information, including information that you provided to McDonald's, may have been accessed by that unauthorized third party. Law enforcement officials have been notified and are investigating this incident.

    McDonald's does not collect sensitive financial information, such as Social Security Numbers or credit card numbers, online or through email. As such, the information improperly accessed did not include this type of information. Rather, the limited information you provided to McDonald's included information required to confirm your age, a method to contact you (such as name, mobile phone number, and postal address and/or email address), and other general preference information. In the event that you are contacted by someone claiming to be from McDonald's asking for personal or financial information, do not respond and instead immediately contact us at the number below so we can contact the authorities. Please remember, McDonald's would not ask for that type of information online or through email.

    We apologize for any concern this incident may cause. Protecting our valued customers is very important to us. If you have any questions or concerns, rather than replying to this email, please contact us immediately at our toll-free number 1-800-244-6227. For additional information please visit our website at


    McDonald's Customer Satisfaction Team

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