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HouTex
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Did AT&T Overcharge iPhone and iPad Customers for Data Usage?

submitted on February 1, 2011 by HouTex in "Stores / Merchants"
A class action lawsuit recently filed against AT&T alleges that the provider's bills overstated the data usage 7-14% monthly for iPhone and iPad users. While that may be only a small amount per user, it adds up for AT&T's total data revenue when you multiply it by the number of iPhones and iPads on their network. The suit claims that the over-charging problem started when AT&T switched from an unlimited data plan to a capped one.

In the fourth quarter of 2010, AT&T reported its wireless data revenues increased $1.1 billion, or 27.4 percent, from the year-earlier quarter, to $4.9 billion. The suit claims that a significant portion of those data revenues were inflated by AT&T's rigged billing system for data transactions.


An AT&T representative responded to the complaint that the company intends to "defend ourselves vigorously."

Read more at http://www.theatlantic.com/tec.....ers/70554/
and
http://www.courthousenews.com/2011/01/31/33742.htm
        

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  Comments
  • 101362
    webbyone2010
    professor
    1
    Posted by webbyone2010 on February 1, 2011
    [reply] 3 0
    I'm not surprised. AT&T makes a lot of money off their data plan fees. Too bad the customer settlement will most likely be under $10.
  • 101527
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on February 1, 2011 [reply] 0 0
    I personally think data useage on the air-waves on whichever device should be unlimited because the user really has no way of knowing the exact data bit image KB when uploading or downloading and possibly getting charged for an incomplete operation seems unfair to the consumer.
      101623
    • YanBz
      admin
      Posted by YanBz on February 2, 2011 [reply] 0 0
      Not sure about iPhone, but Android has a widget you can place on your desktop that tracks and shows you current monthly data usage
  • 101804
    Solstice
    professor
    1 6 2
    11 4 1
    Posted by Solstice on February 2, 2011 [reply] 0 0
    Here is another article from Daily Tech on the same subject.

    http://www.dailytech.com/ATT+S.....e20791.htm

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