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Dell Accused of Selling PCs While Knowing They Contained Faulty Parts

submitted on June 29, 2010 by pablos17 in "Stores / Merchants", last updated on August 11, 2010 by Solstice
After the math department at the University of Texas noticed some of its Dell computers failing, Dell examined the machines. The company came up with an unusual reason for the computers’ demise: the school had overtaxed the machines by making them perform difficult math calculations.

Internal documents show Dell shipped at least 11.8 million computers from May 2003 to July 2005 that could fail.

Dell, however, had actually sent the university, in Austin, desktop PCs riddled with faulty electrical components that were leaking chemicals and causing the malfunctions. Dell sold millions of these computers from 2003 to 2005 to major companies like Wal-Mart and Wells Fargo, institutions like the Mayo Clinic and small businesses.

Dude! You really shouldn't get a Dell.

What is going on with companies today? Do we no longer have pride in our work/products?

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    Posted by mooncow728 on June 29, 2010
    [reply] 2 0
    It doesn't surprise me. Not long after they started making LCD tvs I bought a W2600 for around $1000. It was a 26" TV that could be used as a computer monitor which was awesome for the time. The thing constantly had problems and they replaced it twice during my warranty. After doing some research (just google Dell W2600 and you'll get ALOT of results) I found that everyone had the same no power issue. I even found a person that worked for Dell on their forums who admitted it but I think he got fired for it. Then they just stopped making TVs. I don't put it past Dell one bit to pull something like this because they already have.
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    Posted by HouTex on June 29, 2010
    [reply] 1 0
    Wonder how they came up with that explanation? Eeek
    Did they hire an imaginative professional?
    Maybe Dell didn't charge enough for them (UT uses bidding process for the computer contracts), so the quality's not so good.... Confused
  • 68466
    Posted by YanBz on June 29, 2010 [reply] 0 0
    My current laptop is Dell and it is still OK after about 15 months. I had an IBM and a Lenovo before it and never had a problem. Reading news like this makes me regret I switched.
  • 68477
    Posted by outcastplo313 on June 29, 2010
    [reply] 1 0
    I just bought a Dell about a month ago. Evil
  • 68480
    Posted by WhattaDealBlog on June 30, 2010
    [reply] 1 0
    I own roughly 4-5 Dells but all are 10-4 years old. None are the newer ones since their quality has gone way down. And all are working great still. Maybe slow compared to newer systems of course.

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