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Complaint to FTC claims Google misled users by sugarcoating privacy policy changes

submitted on February 23, 2012 by HouTex in "Member's Lounge"

Users weren't happy with Google's privacy policy changes, but now an official complaint has been made alleging that Google was deceptive for the second time since October 2011. At that time, Google agreed to a consent order and other penalties as part of a settlement.
The charge this time is that the privacy policy changes were designed to align with Google’s business goals and not to benefit user privacy.

The Center for Digital Democracy sent a complaint to the Federal Trade Commission Wednesday [2/22/12] asking it to find Google in violation of a 2011 consent order, conduct an investigation and request the search giant postpone the rollout of its new privacy policies.

In the 16-page complaint, the CDD says Google failed to accurately and honestly inform users of the real reason for changes its privacy policy, which go into effect March 1.

The CDD claims the changes are not designed to make a users life easier, as Google has stated, but designed to fuel competition against Facebook, incorporate social media data and to boost Google’s advertising business, specifically to grow its display advertising to a $200 billion business.



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