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Calling Tarun/anyone for help (Problem with computer screen resolution)

submitted on January 21, 2011 by emma123 in "Member's Lounge"
Hi,

I am having problem with my display on my laptop scree. The resolution is changed i dont know how. When i did right click on desktop->properties->settings-> want to change resolution to more i am not able to do. My laptop mouse is working fine. I tried using external mouse to drag the arrow but it didn't help. Is this some kind of virus attack?

Thanks in advance.
           

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  • 98180
    onkarkulkarni
    professor
    9 4 4
    11 8 2
    Posted by onkarkulkarni on January 21, 2011
    [reply] 4 0
    When you right click and go to settings, is it opening up? Did you try rebooting your PC? Sometimes, this is the solution to 90% of the problems.
  • 98181
    emma123
    professor
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    Posted by emma123 on January 21, 2011
    [reply] 3 0
    I tried 3 times rebooting.
      98186
    • onkarkulkarni
      professor
      9 4 4
      11 8 2
      Posted by onkarkulkarni on January 22, 2011
      [reply] 3 0
      Also u could try doing 1 more thing. Boot your computer in safe mode. Once in safe mode, try changing the resolution. After changing the resolution, reboot your pc again. This should work. If it doesn't, then probably your video drivers are not working correctly and probably need reinstalled from the driver CD if you have one.
    • 98194
    • pablos17
      deity
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      Posted by pablos17 on January 22, 2011
      [reply] 2 0
      Correct me if I'm wrong, but I don't believe that the resolution can actually be applied in safe mode.
  • 98183
    pablos17
    deity
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    10 8 2
    Posted by pablos17 on January 22, 2011
    [reply] 2 0
    Sounds like your video driver may be corrupted and not working properly. What OS are you using, XP / Vista / 7? Are you familiar with the device manager?
  • 98187
    emma123
    professor
    1
    3 1
    Posted by emma123 on January 22, 2011
    [reply] 2 0
    windows xp.
      98195
    • pablos17
      deity
      2 4 6
      10 8 2
      Posted by pablos17 on January 22, 2011
      [reply] 3 0
      So are the other resolution settings even showing up or is your only choice 640x480 or 800x600? Could you please provide a screen capture of your display properties window?

      Did you install anything recently such as a Windows update that may have upgraded the driver?
  • 98250
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 22, 2011
    [reply] 3 0
    Go to control panel, click display, click settings tab, see where you slider is at and slide up or down to what your usual resolution, mine is 1280 x 720. I have a widescreen LCD screen.
  • 98251
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 22, 2011
    [reply] 2 0
    Or just restore your computer to an earlier date. Click the start button & scroll to run, type restore. It will take you to the restore window, click the icon that looks like a world with a clock on it, then you will go to the restore screen, follow instructions there. Easy does it!
      98487
    • YanBz
      admin
      Posted by YanBz on January 23, 2011 [reply] 0 0
      I didn't know Windows XP could restore previous configurations. I only used it with Vista

      Here are instructions from Microsoft (with screen shots)
      http://support.microsoft.com/kb/306084

      (click on the link under "How to use System Restore to restore Windows XP to a previous state")
  • 98475
    CouponNut
    deity
    23 14 8
    12 10 2
    Posted by CouponNut on January 23, 2011
    [reply] 1 0
    Hope you fixed your problem Emma!
      98544
    • emma123
      professor
      1
      3 1
      Posted by emma123 on January 23, 2011
      [reply] 1 0
      No i tried to attach the screen shot got message that its big dont know how to make it small.
    • 98550
    • CouponNut
      deity
      23 14 8
      12 10 2
      Posted by CouponNut on January 23, 2011 [reply] 0 0
      I would just restore, hopefully you do not have it disabled. You can go to control panel, click display, click the settings tab, use the slider to change resolution. Also, maybe somehow your color density got changed, from 16 bit to 32 bit or vice versa. Check it out and let us know.
    • 98560
    • emma123
      professor
      1
      3 1
      Posted by emma123 on January 23, 2011 [reply] 0 0
      Mr Green . It was not enabled.
    • 98602
    • CouponNut
      deity
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      12 10 2
      Posted by CouponNut on January 23, 2011 [reply] 0 0
      Cry Sorry to hear that emma.
  • 98505
    pablos17
    deity
    2 4 6
    10 8 2
    Posted by pablos17 on January 23, 2011
    [reply] 1 0
    Totally forgot about system restore since I have mine disabled on my computers because I have removed viruses for others that also got their system restore infected making it almost impossible to fix.
      98640
    • Tarun
      novice
      Posted by Tarun on January 23, 2011
      [reply] 3 0
      I've cleaned computers with System Restore on. It's best to leave it on too. If a virus gets in there, it's super easy to clean and you don't need to disable System Restore to do so. Wink
  • 98639
    Tarun
    novice
    Posted by Tarun on January 23, 2011
    [reply] 1 0
    Try System Restore to a point before this issue happened. if that does not work, try updating your graphics drivers.
      98641
    • CouponNut
      deity
      23 14 8
      12 10 2
      Posted by CouponNut on January 23, 2011 [reply] 0 0
      Emma said her system restore is disabled. Guess you didn't read above message.
    • 98910
    • Tarun
      novice
      Posted by Tarun on January 24, 2011
      [reply] 2 0
      Overlooked it. Pretty much scanned through after reading the first post. But this is another good reason not to disable System Restore.
    • 98911
    • CouponNut
      deity
      23 14 8
      12 10 2
      Posted by CouponNut on January 24, 2011 [reply] 0 0
      So true, always have System Restore enabled.

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