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7 Introduces New 45-Day Return Policy

submitted on July 23, 2010 by HouTex in "Stores / Merchants" is now the largest U.S. retail marketplace of its kind to offer this option - customers now have 45 days for product returns. The 45-day return policy, effective 7/22/10, replaces's current industry-standard 30-day policy and applies to millions of items sold directly by, from a wide array of product categories.

"We recognize that consumers today have more responsibilities and lead busier lives than ever. Extending our return policy saves them time and money, and offers more peace-of-mind about purchases," said Neel Grover, CEO and president of "As we expand under our new owner, Rakuten, this initiative will become one of many future site enhancements designed to delight the customer."

Later this year, will also offer 45-day returns as an option for its thousands of name-brand Marketplace partners. Marketplace sellers who elect to participate will be given more prominent site placement, as well as a special badge.

For more details on's new customer return policy, please visit


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