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Best Buy Drops Restocking Fees

submitted on December 19, 2010 by siggy38 in "Stores / Merchants"

Best Buy has announced that it will be doing away with its 15% restocking fees an in effort to boost its image and make customers more likely to shop at its stores. The company posted the following notice on its website: Best Buy continually listens to our customers, and they told us they want to give confidently this holiday season and every other day of the year — and with that comes easier returns. Effective Saturday, December 18, Best Buy is improving its return policy by removing restocking fees for all products except special orders. Customers can visit for further information.

The new policy applies to all items including iPads, iPhones, notebook computers, and digital cameras. In addition, a company email notes that customers who were charged a restocking fee between November 17 and December 17 can come back to a Best Buy store to get the fee refunded.

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    Posted by CouponNut on December 19, 2010
    [reply] 1 0
    Thats a fair deal, especially with the holidays and people buying duplicate items. Big Grin
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    Posted by emma123 on December 20, 2010
    [reply] 3 0
    What about the prices Mr Green ?
  • 94276
    Posted by YanBz on January 4, 2011
    [reply] 2 0
    It looks like BestBuy is on the roll. The rumor is they are about to launch a "Buy Back" program

    The new protection plan, which allows consumers to sell back their devices for a percentage of the its original MSRP, will launch covering phones, laptops, netbooks, tablets, and TVs priced under $5,000 on January 5th

    TVs under 6 months old can be turned in for 50% of the original full-retail price; 6 to 12 months, 40%; 12 to 18 months, 30%; 18 to 24 months, 20%; and 10% during the third and fourth years of ownership.

    All “buy backs” will be issued in the form of Best Buy gift cards and the company is positioning the program to its sales staff as “protection against obsolescence.”

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