Dell accidentally skipped a Canadian customer's wireless card upgrade when putting together the laptop he ordered in November 2008. He called them about the mistake and they bent over backward to send him the correct replacement card. However, instead of sending just one wireless card, Dell shipped him a case of 120 of them.
Since then, he has contacted Dell twice a month every month to take them back, but has been unable to reach anyone in the organization who will take the once-expensive parts off his hands. Last November when he first received the extra cards, they were worth $80 each.
You can read the whole story at http://consumerist.com/5368928.....e=true&s=x