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AT&T Ranks Last in Consumer Reports Customer Survey — Again

submitted on December 6, 2011 by orangearrows in "Stores / Merchants"
In Consumer Reports’ most recent survey of wireless customers, AT&T once again came in at the bottom of carrier rankings. AT&T also scored last in Consumer Reports’ 2010 survey, while Sprint took the bottom spot in 2009.

The annual customer satisfaction survey, which polls 66,000 Consumer Reports subscribers, found that for 2011, consumers are most happy with Consumer Cellular, U.S. Cellular and Credo — three carriers with relatively scant name recognition nationwide.

Of the four most popular U.S. wireless carriers, Verizon earned top consumer honors, followed closely by Sprint. T-Mobile ranked third, but still easily beat AT&T, which languished at the bottom of the poll


Read more here > http://www.wired.com/gadgetlab.....st-survey/
        

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  • 134355
    sandyshore
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    Posted by sandyshore on December 6, 2011 [reply] 0 0
    Not surprising!
      134360
    • clover
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      Posted by clover on December 6, 2011 [reply] 0 0
      I agree...not a surprise for me and now I can through it in the faces of my friends who think AT&T is #1!
    • 134364
    • clover
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      Posted by clover on December 6, 2011 [reply] 0 0
      That would be throw it! What the heck! Big Grin

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