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Amazon Cloud-Based Web Services Crashed (with Poll) - Cause was "Human Error"

submitted on April 21, 2011 by HouTex in "Member's Lounge", last updated on April 29, 2011 by HouTex
UPDATE: Amazon issues apology and credit to customers (see comments)

Some websites were down or partially disabled for at least 11 hours today (April 21, 2011) as a result of server problems in the Amazon datacenter that handles their Web hosting services.
Among the affected sites were Reddit, Quora, Foursquare, and Netflix.

"Amazon is known as the dominant player in the cloud market," according to a Computerworld newsletter, which called the outage a "black eye" for Amazon and for the cloud in general.

Amazon, the world’s largest online retailer, has billed its cloud-computing services as a cheap and safe way for businesses to outsource their data centers. The outage is evidence that companies can’t wholly rely on cloud services to handle important functions, said Vanessa Alvarez, an analyst at Cambridge, Massachusetts-based Forrester Research Inc.
1. Do you use cloud services?
2. Are you surprised by this outage?
3. Has it changed your image of the reliability of cloud computing?
 or See Results 



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