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YanBz
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6pm.com erroneously capps prices at $49.99, loses $1.6 million

submitted on May 23, 2010 by YanBz in "Stores / Merchants"
Where was I when everyone was having fun, huh? Oh, right, still in bed... Smile

Well, this morning, we made a big mistake in our pricing engine that capped everything on the site at $49.95. The mistake started at midnight and went until around 6:00am pst. When we figured out the mistake was happening, we had to shut down the site for a bit until we got the pricing problem fixed.

While we’re sure this was a great deal for customers, it was inadvertent, and we took a big loss (over $1.6 million - ouch) selling so many items so far under cost. However, it was our mistake. We will be honoring all purchases that took place on 6pm.com during our mess up.


Source:
http://blogs.zappos.com/blogs/.....ng-mistake
     

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  Comments
  • 62857
    deathbynosleep
    teacher
    7 1 1
    Posted by deathbynosleep on May 23, 2010
    [reply] 6 0
    at least they are still honoring that price. They could have done something shady like refund the money and say the item was no longer in stock.
  • 62858
    siggy38
    deity
    2 11 9
    12 9 2
    Posted by siggy38 on May 23, 2010
    [reply] 5 0
    I'll bet somebody at 6pm.com is in deep do-do. Eeek
      62872
    • HouTex
      admin
      Posted by HouTex on May 23, 2010
      [reply] 4 0
      Maybe they have/need a new webmaster now....
  • 62882
    orangearrows
    professor
    2 3
    7 1 1
    Posted by orangearrows on May 24, 2010
    [reply] 4 0
    3 cheers for 6pm to honor it's word.

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