Most of us rely on e-mail as one of our primary communication tools. And given the number of messages we send and receive, we do it with remarkable success.
But as with anything, the more e-mails we send, the more likely we are to screw one up. And simple e-mail mistakes can be disastrous. They can cost us a raise, promotion--even a job.
With a new year upon us, this is the perfect time to go through some of the worst e-mail mistakes employees make and how to avoid them.
1. Sending before you mean to.
2. Forgetting the attachment.
3. Expecting an instant response.
4. Forwarding useless e-mails.
5. Not reviewing all new messages before replying.
6. Omitting recipients when you "reply all."
7. Including your e-mail signature again and again.
8. Composing the note too quickly.
9. Violating your company's e-mail policy.
10. Failing to include basic greetings.
11. E-mailing when you're angry.
12. Underestimating the importance of the subject line.
13. Using incorrect subject lines.
14. Sending the wrong attachment.
15. Not putting an e-mail in context.
16. Using BCC too often.
17. Relying too much on e-mail.
18. Hitting "reply all" unintentionally.