Wishing for a discount from your cell provider? Just ask for it!

March 26th, 2008

All cell providers are different and your success rate may vary but at least some cases have been reported when loyal customers would receive a 10-15% service discount and such perks as 500 free SMS messages per month by simply emailing the customer support.

Read for example this Consumerist post about a Sprint subscriber who negotiated a lower rate by delicately offering the Customer Support a choice: “a discount or lose me as a customer”. Here is how that particular email looked, but don’t stick to the cliche. Apply a little bit of creativity and see the savings start to roll.

I have been a longtime loyal customer with SprintPCS. I have friends that have gotten loyalty discounts of 10%-15% and 500 free text messages a month for being long time customers.

I would like to know if I can get a loyalty discount and free text messaging.

Again I have been a long time loyal supporter of Sprint. A customer appreciation discount would also help offset the cost to me when I add a line in the near future for my daughter and son.

Thank you for your help.

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